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Fish: A Proven Way to Boost Morale and Improve Results, by Stephen C. Lundin Harry Paul

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Amazon.com Review

Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as "Choose Your Attitude," "Make Their Day," and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards

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About the Author

Stephen C. Lundin, Ph.D., is a filmmaker, graduate business school professor, and professional speaker. He runs a corporate membership seminar series as part of the Institute for Management Studies and leads the Institute for Creativity and Innovation at the University of St. Thomas in Minneapolis. He lives in Minnesota.Harry Paul is currently a full time motivational speaker. He lives in San Diego.John Christensen, an award-winning filmmaker, lives is Minneapolis. He is now CEO of ChartHouse Learning Corporation, the leading producer of corporate learning films, including Fish!, the video, which has been adopted by thousands of corporations nationwide. He lives in Minnesota.

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Product details

Hardcover: 110 pages

Publisher: Hyperion; 1 edition (March 8, 2000)

Language: English

ISBN-10: 9780786866021

ISBN-13: 978-0786866021

ASIN: 0786866020

Product Dimensions:

5.8 x 0.5 x 8.5 inches

Shipping Weight: 8.8 ounces (View shipping rates and policies)

Average Customer Review:

4.6 out of 5 stars

634 customer reviews

Amazon Best Sellers Rank:

#7,414 in Books (See Top 100 in Books)

This is an interesting book. I regret that it is, in my honest opinion, a naive description of a unique and unlikely story.The entire premise behind this book is the assumption that people are kind, ready for a change and would welcome a more positive atmosphere at work. This is a huge mistake and at least two categories of social behaviors are absent from this tale: 1- some workers are content in this state of underachievement and mediocrity; it's not that they enjoy it but they are unwilling to change this or to participate in its evolution. 2- Another class of workers actually thrive in these highly destructive environments. They use the weakened mental state of their coworkers and the lack of social bond between them to enforce bullying and shaming as a pilar to establish their dominance. This book ignores these 2 categories entirely. It is assumed that everyone is motivated by a positive energy to improve their life and the one of others. This is a gross misunderstanding of the reality in our society and in our work environment.

I first learned of Fish! When I was working at my previous job. One of my colleagues had a training program with a video. I watched it and was captivated because it brings together all of the things I try to achieve in my day to day life:Play (while you go through your daily routines because playing is the essence of having fun).Choose your attitude (you can choose to be unhappy or you can choose to be happy; its up to you)Be present (in everything you do; the past cannot be changed and the future has an infinite number of variables).Make someone's day (and the happiness you see will make your day, too).

This book is inspired by the Fish Market at Pike Place Fish in Seattle. There fishmonger, have managed to turn their workplace into a fun and joyful market which features exceptional customer service.This fish market inspired the authors to write a story of a manager who is asked to head up and turn around a very ineffective department. This manager then applies the secrets that helped turn the fish market into such a fun workplace, namely: choose your attitude, play, make their day, and last but not least be present.A fun and insightful quick read, that reminds us that there is always room for play at work. My only criticism is that I wish there were more examples of applications in the workplace included.Below are some key excerpts from the book that I found particularly insightful:1- "I guess given the right conditions, any job can be dull."2- "There is always a choice about the way you do your work, even if there is not a choice about the work itself...We can choose the attitude we bring to our work."3- "There is something I know about you that you may not even know about yourself. You have within you more resources of energy than have ever been tapped, more talent than has ever been exploited, more talent than has ever been exploited, more strength than has ever been tested, and more to give than you have ever given."4- "As you enter this place of work please choose to make today a great day. Your colleagues, customers, team members, and you yourself will be thankful. Find ways to play. We can be serious about our work without being serious about ourselves. Stay focused in order to be present when your customers and team members most need you. And should you feel your energy lapsing, try this surefire remedy: Find someone who needs a helping hand, a word of support, or a good ear - and make their day."

A great little motivator. Helps you realise if you keep trying to get people to lighten up and play you have the ability to change the perception of your work colleagues which changes your day. It was a reminder to me to keep bringing play and engagement with each other to work and to encourage positive experiences over the mundane day to day ones.

The concepts in this book are timeless, although it's easy to forget in a tight economy, or in my case, in a test driven educational system. Fish is filled with simple concepts focused on creating positive energy in the workplace in order to produce real results in both improved work and happy workers."We can choose to be serious about our work without being serious about ourselves." I unfortunately tend to be end product/goal oriented, so this book was an excellent reminder that I need to let my students know that I truly DO enjoy them, to really "be present" for them, and to "make their day!" They deserve that kind of treatment.

This book is so simple it seems impossible to be as powerful as it is, but it really does hold a powerful message. It's not the complicated things we learn that change our attitude, it's the simple, powerful words we find meaning in and that we can relate to. This book is relatable, relevant, and easy to implement with any team, family or organization.

Yes, it's a bit contrived. Yes, things don't go that smoothly in real life. But the underlying premise is still sound if you're trying to create an engaged work-force. Treat people like mindless automatons and you get what you give. Treat them like people and allow them to give input and have fun, and you end up with a better, more productive workplace for everyone. It's a good read for first-time leaders.

This book provides so many wonderful ways to incorporate the FISH philosophy into your work and everyday life. The emphasis is on teamwork, being and remaining positive, etc. I love this book and keep a copy of it on my desk.

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